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Problem Possible Causes What To Do
Electric Coil Model
s
Surface units not The surface units are not • With the controls off, check to make sure the surface unit is plugged
functioning properly plugged in solidly. completely into the receptacle.
The surface unit controls • Check to see the correct control is set for the surface unit you
improperly set. are using.
The drip pans are not set •With the controls off, check to make sure the drip pan is in the
securely in the cooktop. recess in the cooktop and that the opening in the pan lines up
with the receptacle.
Cooktop feels hot Large pans hold heat • Choose a pan that matches the size of the surface unit you
close to the cooktop. are using.
The oven vent is blocked. • Pans on the right rear surface unit block air flow from the oven vent
and cause the cooktop to get hot.
Oven—All Models
Oven light does not Light bulb is loose or • Tighten or replace the bulb.
work defective.
On some models, the switch •Call for service.
operating light is broken.
Oven will not work Plug on range is not • Make sure electrical plug is plugged into a live, properly
completely inserted in grounded outlet.
the electrical outlet.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set. • See the Using the oven section.
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Shelf position is incorrect or • See the Using the oven section.
the shelf is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper size
being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself! section.
adjustment.
Oven door is crooked The door is out of position. • Because the oven door is removable, it sometimes gets out of
(on some models) position during installation. To straighten the door, push down
on the high corner.
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Troubleshooting Tips
Before you call for service…