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Fault Possible cause and solution
Neither milk nor
milk froth comes
out of the main
dispenser.
The milk pipework is blocked.
^
Clean the main dispenser, taking particular care to clean
the cappuccinatore and milk pipes carefully with the
cleaning brush.
"Empty the drip
tray" appears in
the display, even
though the drip
tray is empty.
The drip tray is not positioned correctly in the machine.
^
Push the drip tray in as far as it will go.
^
Make sure the holder for the drip tray cover is correctly
located on the drip tray.
Drink preparation
has been
cancelled.
If the water container becomes empty while a drink is being
made, the message "Water container empty. Continue? Yes /
No" will appear in the display after the water container has
been refilled and put back in the machine. If you do not
confirm this message with "Yes" within 5 minutes, preparation
will be cancelled.
The coffee system
does not rinse
itself when turned
on.
This is not a fault.
If the coffee system still has an operating temperature higher
than 140 F (60 °C), rinsing will not take place.
The display lights
up but the coffee
system does not
heat up and no
drinks are made.
The coffee system
cannot be turned
off with the On/Off
button -.
The demo setting of the coffee system for showrooms or
dealers has been activated.
^
Deactivate the Demo mode (see "Settings - Demo mode").
"Fill the bean
container"
appears in the
display even
though the bean
container is full.
This is not a fault.
^
Confirm the message with OK.
Frequently Asked Questions
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