Filter
Top Products
Fault Possible cause and solution
Milk is dripping
out of the
cappuccinatore
even though no
milk is being
dispensed.
The level of milk in the milk container is higher than the
cappuccinatore.
^
Push the main dispenser up as far as it will go.
The descaling
program was
started
unintentionally.
The descaling program cannot be stopped once the OK
sensor has been touched.
Descaling must be continued through to completion. This is a
safety precaution to make sure the machine is descaled
correctly.
Loud noises are
heard during the
descaling
program.
This is not a fault.
These noises occur when water is flushed through the
machine at a high pressure.
The heating-up
time is getting
longer, the
amount of water
being dispensed
is incorrect and
the coffee
machine is not
performing
properly.
The coffee system needs to be descaled.
^ Descale the coffee system (see "Descaling").
Coffee or
espresso is not
flowing out of the
main dispenser,
or coffee is only
being dispensed
via one spout.
The main dispenser has a blockage.
^
Clean the coffee pipework (see "Cleaning and care -
Rinsing the machine").
If, having rinsed the machine, espresso or coffee still cannot
be dispensed or only flows out of one spout:
^
Dismantle the main dispenser and clean all parts carefully
(see "Cleaning and care - Main dispenser with integrated
cappuccinatore").
^
Make sure all parts are reassembled correctly.
Frequently Asked Questions
65