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Fault Possible cause and solution
After turning on
the machine a
message appears
prompting you to
empty the drip
tray and the
waste container
even though they
are empty.
This is not a fault.
The drip tray and waste container was probably not emptied
after making the last coffee, or the internal counter was not
reset.
^
Remove the drip tray and waste container from the
machine and empty them.
"Empty the drip
tray and the
waste container"
appears in the
display even
though both are
inserted in the
machine.
The drip tray is not correctly fitted and is therefore not
detected.
^ Empty the drip tray and the waste container. Reassemble
all parts and place the drip tray and the waste container
back in the coffee system.
The service door is open.
^ Close the service door.
^ If necessary, empty the drip tray and the waste container.
Reassemble all parts and place the drip tray and the waste
container back in the coffee system.
The drip tray or
the waste
container is too
full or runs over
although the drip
tray and the
waste container
were emptied
after each
message on the
display.
This is not a fault.
The drip tray and waste container were probably pulled out
or the service door opened without emptying the drip try and
the waste container.
When pulling out the drip tray or opening the service door,
the internal counter for the emptying of the drip tray and
waste container are reset.
^
Remove the drip tray and waste container from the
machine and empty them.
Frequently Asked Questions
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