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TroubleshootingBefore Use Operation Cleaning
The refrigerator does not cool
at all!
The control panel turns
off automatically!
Strong odors on the
food or ice!
The outer walls heat up!
•
The refrigerator takes time to cool when you fi rst start using it.
In the summer, it may take up to 24 hours for the inside to be fully
cooled.
•
Are the displays on the control panel blinking?
Demonstration operation:
•
Is the power plug disconnected or has the circuit breaker
tripped?
• To save power, the display goes off
if there is no operation for about 30
seconds.
• Do you clean the water tank once a
week?
• Have you placed food with strong
odors inside the refrigerator without
sealing in a container?
• The outer walls heat up signifi cantly (to about 50 to 60°C)
immediately after installation and in the summer. This is
because the heat discharging and condensation prevention
pipes are located on the sides and the top of the refrigerator.
They are required for cooling and the heat is not an abnormality.
• The refrigerator compartment rotating partition also has a
condensation prevention heater that heats up.
•
A heat discharging fan is located under the refrigerator. Warm
air may be discharged from here.
First, check the items described in this section. If the problem persists, contact the retail store where you purchased the
refrigerator as soon as possible.
Frequently asked questions in the initial period and in summer
Questions about operation and handling
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Page 6
Problem Check Explanation and action
Does not cool well
Not much ice is
made
Ice melts
M
Is “L” set as the temperature for the compartment?
N
Has enough time passed after installation?
O
Is heat discharging being blocked? Check there is
gap around the refrigerator and the refrigerator is not
exposed to direct sunlight.
P
Is the fl ow of cold air being blocked? Are the doors
being opened frequently, or is a door ajar?
M
Set the temperature to “M” or “H”.
N
It takes about 4 to 5 hours for the refrigerator to cool, and
up to about 24 hours in the summer to make ice.
O
Check that the refrigerator is installed correctly.
P
Check the quantity of food inside and ajar door.
Cannot make ice
Water in the tank
stays at the same
level
M
Has enough time passed after installation?
N
Is the ice tray installed correctly?
Has
turned on?
O
Are the water supply pump and pipe installed correctly
onto the water tank?
P
Is the water supply pipe installed correctly in the tank
holder area?
Q
Has food, the ice server or other object been left in the
ice storage box?
R
Is the ice making setting on the control panel for the
ice making compartment set to “STOP”?
S
Is there enough water in the water tank?
Is the refrigerator tilted?
M
It takes about 4 to 5 hours after fi rst starting operation for
the refrigerator to cool, and up to about 24 hours in the
summer to make ice.
N
Set the ice tray lock lever to the correct position.
O
In particular, ensure that the opening of the pipe inside
the tank is installed fi rmly to the tank.
P
Check.
Q
The ice storage box is judged to be full of ice. Remove
food or other objects from the ice storage box. Also,
spread the ice out fl at all the way to the front.
R
Set to “REG” or “QCK”.
S
The number of ice cubes in one batch may be reduced.
Food freezes in
compartments
other than the
freezer
M
Is the temperature on the control panel set to “H”?
N
Is food with a lot of moisture stored at the rear of the
shelf?
O
Is the surrounding temperature 5°C or less?
P
Is the water supply pipe installed correctly?
M
Set the temperature to “M”. Note that in the fast cooling operation,
the temperature inside the refrigerator drops temporarily.
N
Place drinks and food containing a lot of moisture, such as
tofu, vegetables and fruit, at the front.
O
Freezing is likely to be prevented when the temperature
settings of the refrigerator compartment and vegetable
compartment are set to “L”.
P
When the installation is incorrect or a gap is caused by a
foreign object, the cold air may fl ow in reverse and cause
food in the refrigerator compartment to freeze.
Food in the versa
compartment
melts
M
Has enough time passed after temperature adjustment
or installation?
N
Is food stuck up in the upper area?
O
Did the hot food make contact with other food?
P
Did you press the SUPERCOOL button after placing
hot food inside?
Q
Was ice cream or frozen food stored with the “FZR”
“L” or “FZR” “M” setting?
M
The refrigerator takes time to cool completely. Wait 30
minutes before placing food inside, or use fast cooling.
N
Leave a gap in the upper area so that the cold air can fl ow.
O
Frozen food may thaw if it makes contact with hot food.
P
Press the SUPERCOOL button after placing hot food
inside. The food temperature will drop quickly.
Q
Set to “FZR” “H”.
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Troubleshooting