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Trouble Shooting Guides
Problem Possible Reason Solution
Menu lights on the
control panel are
flashing
The program has not
been set
Set the MENU, TIME and press START
‘Cooking’ light is
flashing on the
LCD screen
The unit is warming up
and/or gaining pressure.
For the frypan menus,
the unit is warming up
to the set temperature
Wait until ‘Cooking’ light stops
flashing.
For the frypan menus, wait until the
set temperature has been reached, the
‘Cooking’ light stops flashing and then
add food.
The unit can not gain
pressure as the sealing
gasket may not be
correctly positioned
Carefully remove the lid, and check
the sealing gasket is smoothly in place
in the gasket holder. Alternatively
the sealing gasket may need to be
replaced.
The unit can not
gain pressure as the
pressure and steam
safety valve is not in
the ‘Seal’ position
Check the valve and flick to the ‘Seal’
position
The LCD screen
is blank
The unit has no power Check the cord is inserted into the
machine, and that the power is
switched on at the power outlet
The unit is in
standby mode as the
programming has not
been completed and
no button has been
pressed in 20 minutes
Press any button to return to default
screen
Difficult to close
the lid
The sealing gasket
may not be correctly
positioned
Carefully remove the lid, and check
the sealing gasket is smoothly in place
in the gasket holder. Alternatively
the sealing gasket may need to be
replaced.