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Model 632 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
6. The drive shaft is stuck in the
drive coupling.
a. Rounded corners of drive
shaft, coupling, or both.
a. Call service technician to
correct cause, and to replace
the necessary components.
Do not lubricate the hex end
of the drive shaft.
---
b. Mix and lubricant collected in
the drive coupling.
b. Brush clean the rear shell
bearing area regularly.
25
7. The freezing cylinder walls
are scored.
a. The beater assembly is bent. a. Call service technician to
repair or replace the beater
and to correct the cause of
insufficien t mix in the
freezing cylinder.
---
b. The front bearing is missing
or worn on the freezer door.
b. Install or replace the front
bearing.
16
8. Excessive mix leakage into
the rear drip pan.
a. Missing or worn drive shaft
seal on drive shaft.
a. Install or replace regularly. 15 / 30
b. The rear shell bearing is
worn.
b. Call service technician to
replace rear shell bearing.
---
9. Excessive mix leakage from
door spout.
a. Missing or worn draw valve
o- rings.
a. Install or replace regularly. 17 / 30
b. Inadequate lubrication of
draw valve o-rings.
b. Lubricate properly. 17
c. Wrong type of lubricant is
being used (example:
petroleum base lubricant).
c. Use the proper lubricant
(example: Taylor Lube).
15
10. No freezer operation after
pressing the AUTO key.
a. Unit is unplugged. a. Plug into wall receptacle. ---
b. The circuit breaker is off or
thefuseisblown.
b. Turn the breaker on, or
replace the fuse.
---
c. The beater motor is out on
reset.
c. Reset the freezer. 13
11. Product is not feeding into the
freezing cylinder.
a. Inadequate level of mix in the
mix hopper.
a. Fill the mix hopper with mix. 23
b. The mix inle t hole is frozen
up.
b. The mix hopper temperature
needs adjustment. Call
service technician.
---
c. The air tube is installed
incorrectly.
c. Install the air tube in the mix
inlet hole, using the end with
the small hole in the side.
23
d. The air orifice is not installed
(soft serve).
d. Install the air orifice in the air
tube.
23