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Appendix A: Troubleshooting
Using the SMARTBridgit troubleshooting tool 51
Screen capture technology 52
Sharing color quality 54
Audio 54
Connection 55
Ink 55
Monitoring a meeting's performance - presenter 56
Improving performance 56
Monitoring a meeting's performance – participant 57
Improving performance 57
This section includes troubleshooting topics and information on how to get technical support. It also
shows how you can use the SMARTBridgit software troubleshooting tool to optimize your system
configuration and resolve problems.
Using the SMARTBridgit troubleshooting tool
SMARTBridgit software has a troubleshooting tool that you can use to determine the cause of issues
you could have.
g To open the troubleshooting tool
1. Open SMARTBridgit client software and create a test meeting.
The SMARTBridgit lobby screen appears.
2. Select Menu > About SMART Bridgit.
The About SMART Bridgit Software dialog box appears.
3. Select Technical Support > Troubleshooting.
The Troubleshooting dialog box appears.
Appendix A
51