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Use these guidelines to locate information about your system:
Serial number:
Look on the back panel of the
computer to find the serial number.
System BIOS version:
Restart your system. You’ll see the
system BIOS version number
displayed on the screen during
power-on diagnostics.
System
configuration:
MS-DOS version:
Software versions:
CONFIG.SYS:
AUTOEXEC.BAT:
Start SETUP and select the System
Summary option to see your
system’s configuration.
At the MS-DOS prompt, type VER
and press Enter to see the MS-DOS
version number.
In Windows applications, select
About from the Help menu. As
your software application starts, it
usually displays a version number
on the banner screen. Also, you can
check your software manual.
At the MS-DOS prompt, type
TYPE C: \CONFIG
.SYS and press
Enter to see a listing of your
CONFIG.SYS file, which contains
system configuration commands.
At the MS-DOS prompt, type
TYPE C:\AUTOEXEC.BAT
and
press Enter to see a listing of your
AUTOEXEC.BAT file, which
contains system startup commands.
5-2 Troubleshooting