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33
Model H63 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY
PAGE
REF.
5. The p roduct is t oo soft. a. Improper consistenc y
control adjustment.
a. Pr oduct, with no syrup
blended ( vanilla), should
be dis pensed at 26_ to
28_F. (-3.3_ to -2.2_C.).
11
b. Th e tor que rotor is
binding.
b. Before installing the
torque arm, check to s ee
if the torque rotor can be
rotate d fr eely without
binding.
19
c. Improper lubrication of
torque rotor o-rings.
c. Lubricate the o- rings
properly.
20
d. Lubric ation of torque rotor
guide bear ing.
d. Do not lubricate the guide
bearing.
19
e. Not enough air space
around unit (air-cooled) .
e. Allow for adequate a ir f low
across the condenser.
2
f. The scraper blades are
worn.
f. Replace r egularly. 29
g. Dirty condenser
(air-cooled)
g. Clean regularly. 29
h. Th e mix is out-of-date. h. Use only fresh mix. 24
i. Loss of condenser
cooling.
i. Locate cause o f water
loss and correct.
-- -- --
6. The mix in the hopper is
too cold.
a. Th e tem perature is out of
adjustment.
a. Call a service technician
to adjust hopper
temperature.
-- -- --
7. The mix in the hopper is
too warm while in the
AUTO mode.
a. Th e tem perature is out of
adjustment.
a. Call a service technician
to adjust hopper
temperature.
-- -- --
b. Th e hopper cover is not in
position.
b. Place the c over in
position.
24
8. The d rive s haft is stuck in
the gear box coupling.
a. Rounded corners of d rive
shaft, coupling, or both.
a. Call service technician to
correct cause and replace
the necessary
components . Do not
lubricate end of drive
shaft.
18
b. Mix and lubricant collected
in the drive coupling.
b. Br ush-clean rear shell
bearing a rea regularly.
29