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39
Models H62 & H63 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY
PAGE
REF.
5. The product is too soft. a. Improper consistency
control adjustment.
a. Product should be
dispensed at 27_ to 29_F.
(-2.8_ to -1.7_C.).
13
b. The torque rotor is
binding.
b. Before installing the
torque arm, check to see
if the torque rotor can be
rotated freely without
binding.
23
c. Improper lubrication o f
torque rotor o-rings.
c. Lubricate the o-rings
properly.
24
d. Lubrication of torque rotor
guide bearing.
d. Do not lubricate the guide
bearing.
23
e. Not enough air space
around unit (air-cooled).
e. Allow for adequate air flow
across the condenser .
2
f. Dirty condenser
(air-cooled)
f. Clean regularly. 35
g. The mix is out-of-date. g. Use only fresh mix. 28
h. Loss of condenser
cooling.
h. Locate cause of water
loss and correct.
-- -- --
6. The mix in the hopper is
too cold.
a. The temperature is out of
adjustment.
a. Call a service technician
to adjust hopper
temperature.
-- -- --
7. The mix in the hopper is
too warm while in the
AUTO mode.
a. The hopper cover is not in
position.
a. Place the cover in
position.
28
b. The temperature is out of
adjustment.
b. Call a service technician
to adjust hopper
temperature.
-- -- --
8. The drive shaft is stuck in
the gear box coupling.
a. Mix and lubricant collected
in the drive coupling.
a. Brush-clean rear shell
bearing area regularly.
35
b. Rounded corners of drive
shaft, coupling, or both.
b. Call service technician to
correct cause and replace
the necessary
components. (Note: Do
not lubricate end of drive
shaft.)
22