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Models H62 & H63Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY
PAGE
REF.
9. The freezing cylinder walls
are scored.
a. The front bearing is
missing or worn.
a. Install or replace front
bearing.
24
b. The gear box is out of
alignment.
b. Call a service technician
to realign gear box.
-- -- --
c. The beater pins are
broken.
c. Call service technician to
repair or replace.
35
d. The beater assembly is
bent.
d. Call a service technician
to repair or replace beater
and to correct cause of
insufficient mix in freezing
cylinder.
-- -- --
10. Excessive mix leakage
from the dispensing spout.
a. The draw valve o-rings
are worn or missing.
a. Replace regularly. 42
b. There is unadequate
lubrication on the draw
valve o-rings.
b. Lubricate properly. 24
c. The wrong type of
lubricant was being used
(Example: petroleum base
lubricant).
c. Use food grade lubricant
(Example: Taylor Lube
High Performance).
22
11. Excessive mix leakage
into the rear drip pan.
a. Worn or missing seal on
drive shaft.
a. Replace regularly. 35
b. Inadequate lubrication of
drive shaft.
b. Follow lubrication
procedures in “Assembly”.
22
c. Seal installed inside-out
on drive shaft.
c. Install correctly. 22
d. Bad rear shell bearing. d. Call service technician to
replace rear shell bearing.
-- -- --
e. Drive shaft and beater
working forward.
e. Call service technician. -- -- --