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Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We’re so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your pasta press accessory
should fail within the first year of ownership,
KitchenAid will arrange to deliver an identical
or comparable replacement to your door free
of charge and arrange to have your original
pasta press accessory returned to us. Your
replacement unit will also be covered by our
one year limited warranty. Please follow these
instructions to receive this quality service.
If your pasta press accessory should fail
within the first year of ownership, simply call
our toll-free Customer Satisfaction Center at
1-800-541-6390 Monday through Friday,
8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. Give the consultant your
complete shipping address. (No P.O. Box
numbers, please.)
When you receive your replacement pasta
press accessory, use the carton and packing
materials to pack up your original pasta
press accessory. In the carton, include your
name and address on a sheet of paper along
with a copy of the proof of purchase (register
receipt, credit card slip, etc.).
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your pasta
press accessory should fail within the first
year of ownership, KitchenAid Canada will
replace your pasta press accessory with an
identical or comparable replacement. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service.
If your pasta press accessory should fail
within the first year of ownership, take
the pasta press accessory or ship collect to
an Authorized KitchenAid Canada Service
Centre. In the carton include your name
and complete shipping address along
with a copy of the proof of purchase
(register receipt, credit card slip, etc.). Your
replacement pasta press accessory will
be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777. Or
write to us at:
Customer eXperience Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7
How To Arrange for Warranty Service
in Puerto Rico
Your pasta press accessory is covered by
a one-year limited warranty from the
date of purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
Take the pasta press accessory or ship
prepaid and insured to an Authorized
KitchenAid Service Center. Your repaired
pasta press accessory will be returned
prepaid and insured. If you are unable to
obtain satisfactory service in this manner,
call toll-free 1-800-541-6390 to learn the
location of a Service Center near you.