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Sharpdesk User’s Guide 25
Moving Documents and Folders
You can move a document or folder from one folder into another folder as follows:
1. Select the folder/document you want to move from the Folder Window or the work area by
clicking on it.
2. Drag and drop the folder/document to the new location.
You can also drag-and-drop files and folders between Windows Explorer and Sharpdesk using the
above procedure.
Copying a File
A file can be copied from one folder to a different folder.
To copy a file from one folder to another:
1. Open the folder with the file you want to copy.
2. Drag the file, while holding down the Ctrl key, to the desired folder.
Renaming a File
You can change the name of a file to something else.
To rename a file:
1. Right-click on the file you wish to rename.
2. Choose the Rename option (this command can also be selected from the File menu).
3. Type the new name for the file.
4. Click outside the selection box to save the file with its new name.
Attaching a Document to Electronic Mail (Email)
If you use a MAPI-compliant e-mail application (such as Microsoft Exchange
®
), you can attach a
document or image to an e-mail message. Sharpdesk opens your e-mail application and attaches
the selected document to a blank e-mail message. You cannot open your e-mail application directly
from Sharpdesk if you don’t plan on attaching a document.
To attach a document or image to an e-mail message, click on the document you want to attach
and then choose the Send As option in the File menu.