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MODEL C24EA - TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSES
F35453 (July 2008)
Page 67 of 68
Steamer will not heat. 1. Check incoming voltage.
2. Steam generator not filled. See Symptom - Steam generator
not filling or is slow to fill.
3. Power switch (1S) malfunction.
4. Steam generator high limit (2TAS) open.
5. Heat exchanger high limit (3TAS) open.
6. WLC-LLCO normally open contacts not closed. Water level
control (WLC) malfunction.
7. Control board drain relay (K3) malfunction.
8. Limiting (1CON) contactor malfunction.
9. Pressure switch (1PAS) not adjusted properly or malfunction.
10. Regulating contactor 1 (2CON) malfunction.
11. Relay (K1) malfunction.
12. Regulating contactor 2 (3CON) malfunction.
13. Heating element(s) inoperative.
14. Water too pure for probes to properly conduct electricity.
Steam generator not filling or is slow to fill. 1. Water supply off, supply pressure incorrect or filtering system
clogged.
2. Water level control not receiving power. Control board drain
relay (K3) malfunction.
3. WLC-LLCO normally closed contacts are open (no power to
fast fill/flush solenoid 3SOL). Water level control (WLC)
malfunction.
4. Fast fill/flush solenoid (3SOL) clogged or malfunction.
5. WLC-HL normally open contacts are not closing (no power to
slow fill solenoid 4SOL). Water level control (WLC)
malfunction.
6. Slow fill solenoid (4SOL) clogged or malfunction.
7. Drain valve (motorized) stuck open.
8. Pressure switch (2PAS) malfunction (not closed).
9. Vacuum relief solenoid (5SOL) opening is clogged (not
allowing steam generator to vent).
10. Lime scale build-up on water level probes (shorted to ground).
11. Water level control (WLC) malfunction.
Steam leaks around door. 1. Worn or damaged door gasket.
2. Drain line obstructed or not to an open gap drain.
Water leaks around door. 1. Steamer not level.
2. Drain line obstructed or not to an open gap drain.
3. Worn or gasket Door gasket damaged.
Steam generated inside cooking
compartment when timer is off.
1. Compartment steam solenoid stuck open.
2. Timer malfunction.
Timer motor does not run 1. Door open or door switch malfunction.
2. Timer malfunction.
Door not closing properly. 1. Door latch assembly.
2. Striker adjustment.
Door won’t open. 1. Latch won’t release. See DOOR LATCH ADJUSTMENT.
Buzzer not operating. 1. Timer malfunction.
2. Buzzer malfunction.