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Chapter1 Understanding Cisco CallManager Extended Services
Cisco CallManager AutoAttendant Overview
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Cisco CallManager Extended Services Administrator’s Guide
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Cisco CallManager AutoAttendant Overview
The Cisco CallManager AutoAttendant (Cisco CallManager AA), illustrated in
Figure 1-2, works with Cisco CallManager to receive calls on specific telephone
extensions and to allow callers to select appropriate extensions.
Figure 1-2 Using Cisco CallManager AA
Windows 2000 Server
Internet Information Server
Cisco
CallManager
Voice
Gateway
PSTN
58225
Cisco CallManager
AutoAttendant
Cisco IP
SoftPhone
IP Data
Network
Cisco IP Phone
IP