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Chapter 5 Administering Cisco CallManager Extended Services
Using Cisco CRA Real-time Reporting
5-12
Cisco CallManager Extended Services Administrator’s Guide
78-12959-01
Monitoring Activity by Task
To monitor activity by task, select the Task Activity option on the Reporting
page.
Table 5-7 summarizes the meaning of each field on this page.
Resetting Statistics
The system automatically resets the accumulated statistics every day at 12:00 AM
(by the application server system clock). You can also manually reset the statistics
by choosing: Tools > Reset Stats on the Reporting page.
Table 5-7 Task Activity
Field Description
Task ID The identifier associated with the task started for the
application or VRU script.
Parent ID Task ID of task that invokes this VRU script (this field is
left blank for an application)
Media ID Cisco CallManager identifier or the call associated with
this application.
Application Name of application or VRU script associated with this
task. The application name is the name of the application
definition (.aef) file.
Start Time Time the sessions for the application began execution.
Duration Application execution time in seconds.
Source ID Caller extension of incoming call. (CLID)
Destination ID Called extension to reach application associated with this
task (configured route point directory number).