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Cisco CallManager Extended Services Administrator’s Guide
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Chapter4 Configuring Cisco CallManager AutoAttendant
Customizing Cisco CallManager AutoAttendant
Uploading a Batch of Spoken Names
If you need to upload a large number of spoken names at once, use the
SpokenNameBulkUpload.bat utility, provided on the application server. To
upload a batch of spoken names, perform the following steps:
Procedure
Step 1 Ask users to record their names in the manner prescribed in the “Recording the
Welcome Prompt” section on page 4-14, and to save their files as userId.wav,
where userId is their user name.
Step 2 Collect these files in a directory on the Cisco application server computer.
Step 3 Upload the contents of the local directory to your Cisco IP Telephony Directory
using the following DOS command:
SpokenNameBulkUpload directory true|false
where directory is the directory on your hard drive where the .wav files are
located.
Use the true|false parameter to choose to replace existing spoken names in the
Cisco IP telephony directory or not:
• true—replaces any spoken name .wav files in the directory with spoken name
.wav files of the same name.
• false—does not replace spoken name .wav files in the directory with spoken
name .wav files of the same name.