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Chapter 5 Administering Cisco CallManager Extended Services
Using Cisco CRA Real-time Reporting
5-10
Cisco CallManager Extended Services Administrator’s Guide
78-12959-01
Table 5-5 summarizes the meaning of each field on this page.
Table 5-5 System Totals
Field Description
Total Sessions Total number of sessions run since the timestamp (“Data
Collected Since”)
Max Concurrent
Sessions
Maximum number of tasks that can run at the same time.
Data Collected
Since
Time when data collection started. The system resets
automatically at midnight.You can manually reset the
statistics by choosing Reset Stats from the Tools Menu.
Restarting the application server will also reset the
statistics.
Running Sessions Number of tasks currently running.
Completed
Sessions
Number of tasks completed without problems
(exceptions).
Aborted Sessions Number of tasks that an unhandled exception terminated.
Running Rate The percentage of total tasks that are currently running.
Completion Rate Percentage of total tasks that completed without errors.
Aborted Rate Percentage of total tasks that terminated due to an
unhandled exceptions.
Handled Rate Percentage of total tasks for an application that have been
handled. The system designates a task as handled if the
application has reached the Session Handled step.
Abandoned Rate Percentage of total sessions that were not handled for an
application. If the Cisco IP Telephony application does not
include a Session Handled step, the system counts all tasks
associated with that application as abandoned. This also
happens when someone who has called in to an application
hangs up before the Session Handled step executes.