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4-1
Cisco CallManager Extended Services Administrator’s Guide
78-12959-01
4
Configuring Cisco CallManager
AutoAttendant
This section provides information about configuring Cisco CallManager and the
Cisco Customer Response Application Engine (Cisco CRA Engine) in
preparation for deploying your Cisco CallManager AutoAttendant
(Cisco CallManager AA).
Perform the following procedures to configure your Cisco CallManager AA:
1. Configuring Cisco CallManager for Cisco CallManager AutoAttendant,
page 4-2
2. Configuring the Cisco CRA Engine for Cisco CallManager AutoAttendant,
page 4-6
3. Customizing Cisco CallManager AutoAttendant, page 4-12