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SERVICING & MAINTENANCE
29
POOR CREMA HEAD
••
The ground coffee is too coarse.
••
The coffee is old or dried out.
••
The grounds are tamped too firmly or not firmly
enough.
••
Try again with fresh coffee, a finer grind and a more
carefully tamped filter. Alternatively try an ESE pod
which already has the perfect grind and tamped
pressure.
NOT ENOUGH MILK FROTH
••
The milk may be full fat or too warm to start with. Use
cold skimmed or semi-skimmed milk straight from the
fridge.
••
The steam wand (14) or froth nozzle (16) may be
clogged. Soak the froth nozzle in hot water and clean
the end of the steam wand and air intake holes with
a pin.
••
Descale the machine.
TROUBLESHOOTING
••
It is possible that the reduced flow of coffee is due to
an obstruction in the shower head (6) perforated disc
in the brewhead. This may be due to a build-up of
grease and limescale over time.
••
If water does not flow uniformly from all the
perforations in the 'shower head', it will need to be
cleaned. Remove it by undoing the bolt in the
brewhead, see page 26. Clean it with a cocktail stick
or soak it in descaler.
WATER LEAKING EXCESSIVELY FROM FILTER HOLDER
••
The filter holder may not be properly located under
the brewhead. Remove and re-attach.
••
The gasket in the brewhead may be dirty or worn.
••
There may be some stray grounds of coffee on the rim
of the filter. Clean the rim and try again.
PUMP MAKES A LOUD NOISE
••
Check that there is water in the reservoir. If not, fill
tank and try again.
••
Some noise and vibration is normal as the pump is
very powerful.
GB
DCM1 instruction manual_figs out.qxp 18/04/2008 14:30 Page 29