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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Procedures
PLATFORM_RPC Messages
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7.
Error Message PLATFORM_RPC-3-PERSISTENT_UNABLE_TO_SEND: System is consistently
unable to send RPC message: [chars], paks_outstanding: [int].
Note This message applies only to Catalyst 3750 and 2975 switches.
Explanation The system is experiencing a persistent low-level transport failure in sending RPC
messages. [chars] is a description of the error returned by the low-level packet-sending driver that
triggered the error (usually one of these: fifo full, fifo empty, out of buf, out of mem, null pointer,
misc failure), and [int] is the number of packets outstanding (packets from the RPC code to the driver
that have not yet been sent).
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7.
Error Message PLATFORM_RPC-3-RESP_FAIL: Unexpected response or failure, class [dec],
req [dec], switch [dec], error [dec], [chars].
Note This message applies only to Catalyst 3750 and 2975 switches.
Explanation The platform received an unexpected response. The first [dec] is RPC request class, the
second [dec] is the RPC request number, the third [dec] is the destination switch number, the fourth
[dec] is the returned error number, and [chars] is an optional comment.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7.
Error Message PLATFORM_RPC-3-SEND_FAIL: Failed to send RPC message in class [dec],
req [dec], [chars].
Note This message applies only to Catalyst 3750 and 2975 switches.
