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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Procedures
ILPOWER Messages
Explanation An error reported or caused by the PoE controller is detected. [dec] is the controller
instance, which is 0 to 5 on a 24-port PoE switch and 0
to 11 on a 48-port PoE switch. [chars]
describes the error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 2-7.
Error Message ILPOWER-3-CONTROLLER_ERR:Controller error, Controller number [chars]:
accessing failed
Note This message applies only to Catalyst 3550-24PWR switches.
Explanation An error reported or caused by the PoE controller was detected. [chars] is the controller
number.
Recommended Action Find out more about the error by using the show tech-support privileged
EXEC command and by copying the error message exactly as it appears on the console or system
log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported
problems. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7 for more information.
Error Message ILPOWER-3-CONTROLLER_ERR:Controller error, Controller number
[chars]:Reset failed
Note This message applies only to Catalyst 3550-24PWR switches.
Explanation An error reported or caused by the PoE controller was detected. [chars] is the controller
number.
Recommended Action Find out more about the error by using the show tech-support privileged
EXEC command and by copying the error message exactly as it appears on the console or system
log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported
problems. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7 for more information.
