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Problem Possible cause Solution
The rice is too hard or
too soft.
Not enough or too
much water was added.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
You selected the
incorrect menu.
Select the required menu (see chapter ‘Using the
appliance’).
The [Preset]/[Clock]
light does not go on
when I set the timer.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The rice is scorched. You have not rinsed the
rice properly.
Rinse the rice until the water runs clear.
The Variety Cooker
does not switch to
keep-warm mode
automatically.
You have been
reheating Mushroom
Risotto, Paella,
Ratatouille, Tortilla, all
Compote & Chutney,
Breakfast and Dessert
Cooking Menus.
The automatic keep-warm mode only applies
to 5 submenus in Main Cooking Menu (Beef
Bourguignon, Goulash, Poulet Basquaise,
Spezzatino di carne, Stew), all Soup, Sauce and
Rice Cooking Menus.
The temperature
control is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The yoghurt is not rm
enough or does not
form at all.
You have warmed the
milk to over 40°C,
which has destroyed
the bacteria in the
yoghurt culture.
Do not warm the milk too long in order to keep
the bacteria alive in the yoghurt culture. For
smoother and rmer yoghurt, you can add 60g
milk powder to the milk and then warm it.
Error message E1, E2,
E3 or E4 appears on
the display.
There is a technical
failure.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Error message E5
appears on the display.
There has been a
power failure during
cooking that lasted
longer than 2 hours.
When the power supply resumes, press the
[Stop]/[Cancel] button to reset the appliance.