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49
Models C709 & C717 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
3. No product is being
dispensed.
a. Low on mix. The MIX
OUT light is on.
a. Add mix to the mix hopper.
Return to AUTO mode.
39
b. The power switch is in the
OFF position.
b. Place the power switch to ON
and select AUTO.
38
c. The circuit breaker is off
or the fuse is blown.
c. Turn the breaker on, or
replace the fuse.
---
d. Beater motor is out on
reset, BEATER
OVERLOAD message
displayed.
d. Turn the machine off. Press
the reset button. Restart the
machineinAUTO.
---
e. Machine not in AUTO
mode.
e. Select AUTO and allow
machine to cycle off before
drawing product.
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f. Feed tube not properly
installed.
f. Make sure feed tube is
properly installed.
39
g. Freeze-up in mix inlet
hole.
g. Call an authorized service
technician.
---
h. The beater is rotating
counterclockwise when
observed from the
operator end.
h. Contact service technician to
correct rotation.
---
4. The product is too soft. a. Draw rate is set too fast. a. Adjust draw rate of 5 to 7 1/2
oz. (142 g. to 213 g.) of
product by weight in 10
seconds.
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b. Not enough air space
around unit. (Air cooled
units)
b. Allow for adequate air flow
across the condenser.
1
c. Worn scraper blades. c. Replace regularly. 52
d. Dirty condenser (A/C) d. Clean monthly. 46
e. Mix is out of date. e. Use only fresh mix. ---
f. Loss of water. (W/C) f. Locate cause of water loss
and correct.
47
g. Viscosity needs
adjustment.
a. Contact service technician. ---