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Data Plate
The data plate shows the model and serial number. Refer
to the data plate on the appliance when requesting
service. The data plate location is shown in the following
picture.
How to Obtain Service or Parts
To reach a service representative, see the contact
information at the front of the manual. Please be
prepared with the information printed on your product
data plate when calling.
Fan is running during modes that do not use convection. On some models, the convection fan runs while the oven
is preheating for the bake mode. This is normal.
Warm air or steam escapes from oven vent. It is normal to see or feel steam or warm air escaping
from the oven vent. Do not block the vent.
Cooling fan runs even when the oven is turned off. This is normal. The cooling fan will continue to run, even
after the oven has been turned off, until the oven has
cooled sufficiently.
Oven door closes faster/slower than normal. The soft-close door hinges contain a damping fluid that
is affected by temperature. If the oven is in a cold envi-
ronment, the door will close slower than it will in a
warmer environment. A warmer than normal environ-
ment, such as when cooking, may cause the door to
close slightly faster.
Oven Problem Possible Causes and Suggested Solutions