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Problem Possible Causes What To Do
Cooking functions
do not work
Plunger switch
If the cavity lights are always on, check the plunger switch
related to the bad cavity.
Relay (upper cavity
only)
Test the functions in Service Mode.•
If the cooling fan, sail switch, and lights work properly, •
check the relay and associated wiring.
Wiring or heating
element
Test the functions in Service Mode.•
If relays click to turn on the heating elements but •
no heat is generated, check the wiring and heating
element resistance.
Display/logic board
Test the functions in Service Mode.•
If none of the functions in Service Mode work properly, •
replace the display/logic board.
Oven relay board
Test the functions in Service Mode.•
If some of the functions work and others do not, check •
the relay board that is not working.
Oven cavity lights
not working
properly
Plunger switch
If the cavity lights are always on, check the plunger switch
related to the bad cavity.
Wiring
If the lights work properly using the keypad but not
opening and closing the door, check the wiring to J20 on
the lower oven relay board.
Oven relay board
If lights do not work for a specific cavity, check the wiring
and relay board associated with that cavity.
Keypad or LED not
working
Glass touch key panel
If only a single keypad or LED does not work, replace the
glass touch key panel.
Ribbon cable or
display/logic board
If multiple keypads or LEDs do not work, check the ribbon
cable or replace the display/logic board.