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53
Models C708 & C716 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
6. The product is too soft. a. Draw rate is s et too fast. a. Adjust draw rate of 5 to 7
1/2 oz. (142 g. to 213 g.)
of product by weight in 10
seconds.
19
7. The product is too thick. a. Freezing cylinder not
primed correctly.
a. Drain the freezing cylinder
and reprime the machine.
42
b. Air/mix pump i ncorrectly
assembled.
b. Follow assembly
procedures carefully.
37
c. The viscosity control is set
too cold.
c. Call an authorized service
technician.
---
d. Freeze-up in mix inlet
hole.
d. Call an authorized service
technician.
---
e. Butterfat is in the pump. e. Disassemble, clean and
reinstall the pump.
37, 40, 47
8. The mix in the hopper is
too warm.
a. Hopper cover i s not in
position.
a. Clean and sanitize hopper
cover and place in
position.
43
b. The agitator is not
installed.
b. Clean and sanitize the
agitator and ins tall.
43
c. The hopper temperature is
out of adjustment.
c. Call an authorized service
technician.
---
9. The mix in the hopper is
too cold.
a. The hopper temperature is
out of adjustment.
a. Call an authorized service
technician.
---
10. Mix Low and Mix Out
probes are not
functioning.
a. Milkstone build-up in the
hopper.
a. Clean hopper s thoroughly.
48
11. Product is collecting on
top of the freezer door.
a. The top o-ring on draw
valve is improperly
lubricated or worn .
a. Lubricate properly or
replace the o-ring.
36
12. Excessive mix leakage
from the bottom of door
spout.
a. Bottom o-ring on draw
valve is improperly
lubricated or worn .
a. Lubricate properly or
replace the o-ring.
36