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Models C708 & C716Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
13. Excessive mix leakage
into the long dr ip pan.
a. The seal on drive shaft is
improperly lubricated or
worn.
a. Lubricate properly or
replace the seal.
32
b. The seal is installed
inside-out on the drive
shaft.
b. Install correctly.
32
c. Inadequate l ubrication of
the drive shaft.
c. Lubricate p roperly.
32
d. The drive shaft and beater
assembly work forward.
d. Call an authorized service
technician.
---
e. Worn rear shell bearing. e. Call an authorized service
technician.
---
f. Gear box out of alignment. f. Call an authorized service
technician.
---
14. The drive shaft is stuck in
the drive coupling.
a. Mix and lubricant collected
in drive coupling.
a. Brush clean the r ear shell
bearing area regularly.
48
b. Rounded c orners of d rive
shaft, drive coupling, or
both.
b. Call an authorized service
technician.
---
c. Gear box is out of
alignment.
c. Call an authorized service
technician.
---
15. The freezing cylinder
walls are scored.
a. Missing or worn front
bearing and beater s hoes.
a. Install o r r eplace the front
bearing and beater s hoes.
33, 36
b. Broken freezer door baffle
rod.
b. Replace freezer door.
36
c. Broken beater pins. c. Replace beater assembly.
33
d. Beater assembly is bent. d. Replace beater assembly.
33
e. Gear box is out of
alignment.
e. Call an authorized service
technician.
---
16. The product makes a
popping sound when
drawn.
a. Draw rate is set too fast. a. Adjust draw rate of 5 to 7
1/2 oz. (142 g. to 213 g.)
of product by weight in 10
seconds.
19
b. Pump assembled
incorrectly.
b. Assemble and lubricate
according to instructions
in this manual.
37
c. Freezing cylinder not
primed correctly.
c. Drain the freezing cylinder
and reprime the machine.
42