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About the Console
7
Each key in the bottom row has a lamp that indicates the status of a call or feature. For example,
when you use a Hold key to place a call on hold, the lamp above the key lights.
Softkeys
Softkeys have functions that change depending on the state of the call you are handling or the
feature you are using. For example, when you call a busy extension the display will show the
softkey functions that are available for handling the call. One of these functions is Override,
another is Msg Waiting.
The [F1> to [F0> labels on the display correspond to the [F1> to [F0> keys on the consoles.
To use a softkey function, press the [F1> to [F0> key that corresponds to the display label for
that function.
Console Display
During call handling, the upper two lines identify the SOURCE or calling party [SRC] and the
DESTINATION or called party [DST].
The two lower lines, labeled [F1> to [F0>, show the current softkey labels. For example, if [F8>
is labeled [Override], pressing [F8> lets you override a busy extension’s conversation. At
another time, the same key, [F8>, could be labeled [Night 1]. Now, pressing [F8> places the
console in Night 1 operation.
Use this key… When you want to…
Function activate softkeys (explained in the next section), which are used for operations such
as setting the console date and time and switching the console to Night Service.
Trunk Group see which trunk groups are busy.
Cancel clear misdialed information.
Set Page page extension users using their telephone speakers.
Release disconnect or transfer calls.
Page make an announcement over the paging system.
Block restrict selected extensions/guest rooms from calling
each other.
Hold place calls to the console on hold. Hold 1 through 3 are direct holds. Pressing
Hold 1, Hold 2, or Hold 3 places a call on hold at that location. Pressing Hold 4+
accesses five additional hold slots.
Answer answer incoming calls to the console on a “first-come, first- served” basis.