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Mitel 5540 IP Console - User Guide
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Setting and Canceling Message Waiting on an Extension
If an extension is busy or the user does not answer, you can send a notice to let the user know
a message is waiting at the console. You can also cancel messages you left at an extension.
To set or cancel Message Waiting on a ringing or busy extension:
1. Press [Msg Waiting] to set Message Waiting or [Clear Msg] to clear it.
“MSW” appears next to the extension information on the display to indicate that Message
Waiting is set.
2. Press Release.
Overriding Busy or Do Not Disturb
The Override feature allows you to intrude into a busy extension or an extension with Do Not
Disturb (DND) active.
To use Override:
1. Press and hold [Override].
If you are overriding a busy extension, both parties hear a long beep, and then you enter
the conversation. You will remain connected to the conversation until you release the
[Override] softkey.
If you are overriding an extension with DND active, you will hear ringing.
2. Press Cancel or Release to disconnect the console from the busy extension.
If the busy extension hangs up while you are pressing [Override], you will hear fast busy tone
and the display will show “Hung Up” instead of “Busy.”
Redialing the Last Number
You can redial the last manually dialed number (internal or external) by pressing a single key.
To redial the last number:
• Press [Redial].