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Accessing Specific Trunks
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Accessing Specific Trunks
You can access a specific trunk and use it to make an outgoing call.
To access a specific trunk:
1. Press Function.
2. Press [Trk Function].
3. Enter the trunk number.
4. Press [Enter].
5. Press [Att Access].
6. Do one of the following:
• If the trunk is free (as indicated by dial tone), dial the outside number.
• If the trunk is busy, either press [Override] to barge into the call. Both parties will hear
a long beep before you enter the conversation.
Trunks that are designated as dictation trunks (M/MM leads), and in use, cannot be accessed.
Taking a Trunk Out of Service
If may be necessary to take a trunk out of service (busy it out) if there are problems with that
trunk or the system. You can busy out an idle trunk or one that is in use. Afterwards, you can
return the trunk to service.
To busy out a trunk or return a trunk to service:
1. Press Function.
2. Press [Trk Function].
3. Enter the trunk number.
4. Press [Enter].
5. Press [Bsy/Rts].
6. Do one of the following:
• Press [Busy] to take an idle trunk out of service.
• Press [Courtsey Dwn] to take a busy trunk out of service when it becomes idle or
[Force Busy] to busy it out immediately.
• Press [Ret To Serv] to return the trunk to service.