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Using Tone Signaling
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Using Tone Signaling
You may have noticed that when you dial a number at the console, you do not hear any of the
tones or pulses normally associated with telephones. This is because the console
“communicates” with the rest of the telephone system using a different type of signaling.
However, there are times when telephone equipment, either in or outside your office, needs to
receive tones to complete a call. Typically, special services such as Voice mail systems
(described on page 33) require information in the form of tones before allowing access.
To enable tone signaling while connected to a service requiring tones:
1. Press [Tones On].
2. Dial the required code.
3. When you complete the call, press [Tones Off] to turn off tone signaling.
Flashing on Trunks
A trunk flash is a signal sent to another telephone system to do something such as place a call
on hold. You may need to use this feature when you have a call from another PABX in your
own company network, and you want to transfer it to the originating PABX or to a third one.
You can flash only when you are talking on a trunk to another trunk in a two-party call.
To flash on a trunk for further dialing:
1. Press [Single Flash] or [Double Flash].
2. Dial the required number.
3. Press Release.
Answering a Call with Night Service Enabled
When the console is in Night Service, incoming calls ring night bells or some other night
answering point. These calls can still be answered from the console even though they do not
ring the console bell.
The night answer point is programmed at the system level.
To answer a call when the console is in Night Service:
• Press [Night Ans].