Filter
Top Products
40
Poor Dry Performance (Non Vented)
QUESTION YES NO
1 Is the customer complaining of
plastic items not drying?
Advise customer that due
to plastics having a low
thermal mass, these items
give inherently bad drying
performance.
Go to Question 2.
2 Is the customer using rinse aid? Go to Question 3, Advise customer that
the use of rinse aid
will improve dry
performance.
3 Is the customer using Fast or Eco
cycles?
Advise customer that
due to lower nal rinse
temperatures, dry
performance is comprised
when using Fast and Eco
cycles (there is less residual
heat for drying at the end
of cycle).
Go to Question 4
4 Is the rinse aid setting high
enough for the water hardness in
the area?
Go to Question 5. Turn the rinse aid up to a
higher setting.
5 Using diagnostics, test the rinse
aid dispenser. Is it dispensing the
correct amount of rinse aid?
Replace dispenser.
6.2 Poor Dry Performance
Poor Dry Performance (Vented Single Product)
Complaint Answer
1 Customer complaining about
water on the oor after drying
Due to cold ambient conditions, the moist air from
the external vent may cause a mist on the oor, and in
extreme cold ambient conditions water can drip from
the external vent.
Gurgling Has the ap
2 Drying fan not operating There is a time lag of between 30-40 minutes to let the
water condense within the tub before drying starts.