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Upgrading the Printer Software
4-30
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DocuPrint NC60 System Administrator Guide
If you have problems:
• If having problems with time-outs when sending the
file using a proxy server try turning off the proxy
server and sending the file again. Alternatively, the
printer IP address can be entered individually as an
address for which a proxy should not be used.
• Check your browser version to be sure your are using
the correct version. The upgrade procedure requires
Netscape 3.0 or later or Internet Explorer 4.0 or later
• Try to ping the printer to make sure it is a valid ip
address
• In addition consult the section “General
Troubleshooting” (page 4-32).