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Models 345, 346, 349, 355 T roubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
6. Unable to remove the
drive shaft from the rear
shell bearing.
a. Rounded corners of hex
end of drive shaft, drive
coupling, or both.
a. Replace the drive shaft, or
call a service t echnician to
replace the direct dr ive
unit.
---
b. Lubrication of hex end of
drive shaft.
b. Do not lubricate the hex
end. If nec essary, c ontact
a service t echnician for
removal.
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7. Excessive loss of CO
2
. a. Leak in the C O
2
system. a. Contact a service
technician.
---
8. Leakage from rear drip
pan(s) into f ront dr ip tray.
a. Seal or o-ring on drive
shaft is worn, missing, or
incorrectly installed.
a. Replace or install correctly
on drive shaft.
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b. Worn rear shell bearing. b. Contact a service
technician to replace rear
shell bearing.
---
9. Excessive mix leakage
from door spout.
a. Inadequate lubrication of
draw valve o-rings.
a. Lubricate properly.
26
b. Wrong type lubricant on
draw valve o-rings.
b. Use food grade lubricant
(example: Taylor Lube
HP).
24
c. Worn or missing dr aw
valve o-rings.
c. Replace or install o- rings
on draw valve.
26/ 42
10. Unable to adjust brix. a. Syrup lines need to be
cleaned and sanitized.
a. Clean and sanitize syrup
lines.
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b. Blocked flow control. b. Contact a service
technician.
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11 . Lack of syrup being
supplied to machine.
a. Loss of CO
2
to propel
syrup.
a. Contact a service
technician.
---
b. Clogged or kinked syrup
lines.
b. Sanitize s yrup lines
regularly. If k inked, r epair
or replace.
---
12. Product does not enter
mix hopper.
a. Machine is not in the
AUTO or PRIME mode.
a. Place the machine in the
AUTO or PRIME mode.
34
b. The mix level float switch
is inoperative.
b. Contact a service
technician.
---
13. Carbonated wat er or
sulfuric aroma is evident
in t he faucet or sewage
system.
a. Faulty check valve in
carbonation system.
a. Call a service technician
to replace the check
valve.
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