Filter
Top Products
PEP Troubleshooting Tools
EncrypTight User Guide 243
Optimizing Time Synchronization
With NTP, time synchronization does not always happen instantaneously. If the time difference between
the ETKMS (or any system component) and the NTP server is large enough, it can take a significant
amount of time to synchronize. If this occurs, you can use the following command to set up step-ticker
files that can improve the performance of the NTP service.
To optimize the NTP service:
1 Log into the ETKMS and type, all on one line:
awk '/^server/ {print $2}' /etc/ntp.conf | grep -v '127.127.1.0' > /
etc/ntp/step-tickers
And press Enter.
Shutting Down or Restarting an External ETKMS
If necessary, you can restart the ETKMS server or shut down the ETKMS server completely. If you need
to relocate the ETKMS server, shut it down first.
To shut down or restart the ETKMS server:
1 Log in as root.
2 Do one of the following:
● To reboot immediately, type reboot.
● To shut down the ETKMS server completely, type shutdown -h now.
For information about starting and stopping a local ETKMS, see “Basic Configuration for Local
ETKMSs” on page 44.
Resetting the Admin Password
If you lose or forget the password to the admin account, you will not be able to log into an external
ETKMS remotely. You can log in as root and change the password for the admin account, but the root
user cannot log in remotely. To reset the admin password, you need to access the ETKMS directly and
log in as root.
PEP Troubleshooting Tools
This section includes the following topics:
● “Statistics” on page 244
● “Changing the Date and Time” on page 244
● “ETEP PEP Policy and Key Information” on page 244
● “Replacing Licensed ETEPs” on page 245