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PAGE HEADER.....TROUBLESHOOTING
PROBLEM SOLUTION
Blades don’t turn when
processing.
• May be too much food in bowl; reduce quantity.
• Pieces of food, such as meat are too large, reduce size.
Unable to lock lid
into place.
• Spindle may be out of position. Remove lid, straighten
spindle as vertical as possible and reposition lid.
•
Food may stuck underneath the S Blade™ preventing the
lid from being locked into place. Food such as nuts can
be loaded through the feed chute.
Gear box in lid jumps out
of lid when processing.
• Replace gear box and ensure that the control grip is
held vertically and firmly.
Mashing leg leg won’t
attach onto mashing leg
gear box.
• Ensure mashing leg and gear box arrow graphics are
vertically aligned. Twist mashing leg counterclockwise
to lock for use.
Blades won’t remove
from mashing leg.
• Mashing leg should still be assembled to the gear box
assembly and to the unplugged motor body.
Rotate blades clockwise.
Shredding disc slows
down when in use.
• Shredding has exceeded Max level. Empty bowl and
continue to shred.
• Too much force is being used when shredding. Reduce
force when pushing.
Processing bowl does not
sit flat on storage base.
• Ensure adjustable slicing disc is set to ‘Storage Position’
Motor sounds like it is
not able to process load.
• Speed may not be correct. Refer to processing guide for
correct speeds.