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210 GL-1010 Administrator’s Guide
The client is not
communicating with
the GL-1010.
6 Open GL DocMon and note the
taskbar connection icon and
status bar message. Is the
controller responding?
Next
Step
GL DocMon
Status: “The GL-
1010 is not
responding” on
page 241.
The GL-1010 was
unable to process
the job request.
7 Try re-submitting the job. Does
the printer status read “Document
has printed successfully?”
End Cannot Interpret
GL DocMon
Messages/
Warnings/Errors
on page 243.
Client Error (Mac Platform)
The Toshiba PPD
file is not installed
properly
8 Is the GL-1010 printer you
created selected in the Chooser?
End Installing
Macintosh PPD
Files on page
156.
Cannot Print From Client
Possible Cause Check Yes No
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