230 GL-1010 Administrator’s Guide
Incompatible OS Message
Problem Description
During a controller software update, the following message
screen is displayed:
Corrective Action
1 Press Yes to update the OS software. If you do not have the
latest version, please contact your Toshiba authorized dealer
for support.
2 Refer to Recovery Update on page 104 for instructions on
updating the controller Operating System.
3 After completing the OS update, retry the controller software
update. Refer to
Maintenance Update on page 109 for
instructions.
INDETERMINATE, UNEXPECTED BEHAVIOR
Problem Description
If you experience behavior while trying to print to the copier that
is unexpected and cannot be explained or resolved, it may be that
the copier firmware (FROM) conflicts with, or does not support,
the currently installed version of GL-1010 software. Anything
from features becoming unavailable to complete system seizure
could indicate that this is the problem.
Corrective Action
If you suspect this is the case, contact Toshiba’s authorized dealer
for further assistance.
