240 GL-1010 Administrator’s Guide
Corrective Action
Restore the software from a reliable backup source or from the
original distribution CD.
TOPACCESS ERRORS
Cannot Interpret Message Log Errors
Problem Description
The Message Log page displays the list of error, warning, and
informational messages generated by the Network Document
Processing System. By selecting an individual entry in the
Message Log, you can view the following information about the
record, including the Date/Time, Severity, Subsystem,
Description, Location, and Data Path.
Corrective Action
For a complete list of Error Messages, refer to Table , “Jobs Log
Status Messages,” on page 224.
Changes Made to GL-1010 Settings Did Not Take Effect
Problem Description
Changes made to Properties or Copier Attribute settings did not
take effect.
Corrective Action
Any time you make changes to GL-1010 settings from
TopAccess, you must reboot the controller before changes can
take effect.
Jobs Log Status “Unserviceable”
Problem Description
Unless there is a hardware error, a job is considered
“unserviceable” if the GL-1010 does not support the features
selected for the job. This most often occurs when a non-Toshiba
driver is used to submit a job to an GL-1010 printer.
For example, it is possible to select an HP LaserJet driver in
Windows and direct it to the network port to which the GL-1010
is attached. Since the default configuration is PCL, the GL-1010
