GL-1010 Administrator’s Guide 255
COLLATION ERRORS
Number of Copies Specified is Not Printed
Problem Description
If you set the copy count from the Toshiba driver properties, it
will be overridden if the copy count is set in the application’s
print dialog. This issue occurs when print settings, notably copy
count, paper size, and collation are implemented in both the
driver and application and the driver settings conflict with
application settings. This condition causes a myriad of erratic and
unexpected results.
Corrective Action
When printing to the GL-1010, the general rule is to always use
the application settings to specify print options, including the
copy count. Only use the driver’s settings to support features the
application does not provide. For example, if you want to print
multiple copies from Notepad, you must set the copy count in the
driver properties as Notepad’s print dialog does not provide
multiple copy support.
However, there are some exceptions to this rule, such as when
printing multiple copies from Word 95. To collate the copies,
disable the collate option in Word and instead, enable it in the
MJ-1012 LT, A4, B5 50 sheets
LD, LG, LT-R, COM,
A3, B4, A4-R,
FOLIO
30 sheets
Mixed size
document
30 sheets
MJ-1013 LT, A4, B5 50 sheets
LD, LG, LT-R, COM,
A3, B4, A4-R,
FOLIO
30 sheets
Mixed size
document
30 sheets
Saddle Stitch 15 sheets
