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ETPM and ETKMS Troubleshooting
244 EncrypTight User Guide
Statistics
For ETEP PEPs, you can use the Statistics view in the ETEMS Appliance Manager to display encryption
statistics and packet counters. This includes information about packet encryptions and decryptions. The
exact statistics displayed vary depending on the model of the PEP that you select. You can also use the
Status view to see information about discards.
To view statistics:
1 In the Appliance Manager perspective, select the target PEP.
2Click View > Statistics or View > Status.
Changing the Date and Time
Ordinarily, all EncrypTight components should be synchronized with an NTP server. However, if an NTP
server becomes unavailable or unreachable for a significant length of time, the time on your PEPs can
drift out of sync significantly. The best option in this situation is to select a different, reachable NTP
server.
If this is not possible, you can temporarily disable the SNTP client on the PEPs and change the time and
date on the PEPs from the ETEMS Appliance Manager. You can change the time and date for a specific
PEP or multiple PEPs. If the selected PEPs are ETEP PEPs or include a mix of appliance models, enter
the date and time relative to UTC.
CAUTION
Because time synchronization with an NTP server is critical to the EncrypTight system, this procedure
should only be used for troubleshooting purposes and only as a temporary fix. For complete information on
using this feature, see “Changing the Date and Time” on page 120. Note that you must disable the SNTP
client first. This operation fails if the SNTP client is enabled.
To disable the SNTP client on multiple PEPs:
1 Select the PEPs that you want to change.
2 Select Edit > Multiple Configurations > SNTP Client.
3 Clear the Enable checkbox.
4Click Apply.
5 Push the new configuration to the PEPs.
To change the date and time on multiple PEPs:
1 Select the PEPs that you want to change.
2 Select Edit > Date.
3 Enter the date and time in the appropriate boxes.
4Click Apply.
ETEP PEP Policy and Key Information
In addition to exporting various logs from ETEP PEPs, you can export the Security Policy Database
(SPD) and the Security Association Database (SAD). The SPD stores information on each policy