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Model PH61Troubleshooting Guide
Problem Corrective ActionProbable Cause
The drive shaft is stuck
in the drive coupling.
Mix and lubricant
collected in drive
coupling.
Brush clean the rear shell bearing area regularly.
Rounded corners of drive
shaft, drive coupling or
both.
Call service technician.
Gear box is out of
alignment.
Call service technician.
Freezing cylinder walls
scored.
Missing or worn front
bearing.
Install or replace the front bearing.
Broken beater pins. Repair or replace the beater assembly. When installing
scraper blades, be sure they are properly attached over
the pins.
Gear box is out of
alignment.
Call service technician.
Spinner shaft will not
rotate to blend mix and
syrup.
Flexible coupling is
broken.
Call service technician.
Pin is missing in quick
disconnect of spinner
coupling.
Call service technician.
Spinner motor is out on
thermal overload.
Allow the spinner motor to cool. Also check lubrication
on spinner shaft. Properly align the motor and lubricate
properly.
Large adjustments are
necessary to receive 1 fl.
oz. (30 ml.) in 5 seconds.
Syrup lines are not
matched with correct
syrup flavor.
Match the color wrapped syrup lines to the correct syrup
flavors.
The plunger is sticking in
the syrup valve.
Clean the valve.
Plugged syrup line fitting
at freezer door
connection.
Clean the syrup line fitting.
Verify that the proper
syrup selection was
made.
Make the proper syrup selection.
Pump will not operate in
the PUMP mode.
Pump motor is not
activated.
Push the reset button.
The membrane switch is
defective.
Call service technician.