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6-10 Troubleshoot 601354 Rev A
(continued)
Step 4: Verify ownership and protection
owned by root. Check the binary file to
ensure that the vswin software initializes
when executed on an IBM. Ensure that
vswin in the $
VS_DIR/bin directory has
set the correct ownership and protection.
The ownership should be root and the
protection should be 755.
Invalid Archive
Error Message
Why does VolServ
software display an invalid
archive error message
when a user tries to assign
a media class (using the
Create Archive Media
Class) to a successfully
configured archive.
VolServ must be cycled to recognize the
newly-configured archive.
Software
Connection
What should be done if
VolServ cannot connect to
the archive?
If VolServ cannot connect to the archive,
issue a ping for the host name of that
archive. If the ping is unable to
communicate, a network problem exists
that needs correction.
Software
Initialization
What should be done if
VolServ does not
initialize?
If VolServ does not initialize, perform the
following procedure:
Step 1: Verify that the login is correct.
Step 2: Ensure the VolServ license string
is correct.
Step 3: Ensure access to the database.
Step 4: Verify the system environment
variables.
Step 5: Verify the path.
Step 6: Verify the vslogfile file ownership
and protection.
Step 7: Verify that no subprocesses are
active.
Problem Solution