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1.15 Optional Device Features
108 Feature Guide
In this example:
1) After or while listening to the AA first-level DISA OGM (e.g., "Press 1 to speak to Sales. Press 2 to
speak to Service. Press 3 to speak to Support."), caller dials a DISA AA number, "3", as directed
by the DISA OGM.
2) Next, the AA second-level DISA OGM (e.g., "Press 1 to speak to Hardware Team. Press 2 to speak
to Software Team.") directs the caller to dial another DISA AA number. The caller dials "2".
3) Finally, the AA third-level DISA OGM (e.g., "Press 1 to speak to Mike Smith. Press 0 to speak to
the Operator.") directs the caller to dial a DISA AA number, "1", to be connected to a specified
destination, extension 102.
Note
When the type of a destination from 2–level AA or 3–level AA to another setting is changed, any
associated DISA OGM will also be cleared. In addition, any items within the AA menu being removed
will also be removed.
*
1
CO Line Mode—Day/Night/Lunch [414-416]
*
2
DISA Built-in AA [501]
*
3
2-level AA: Select "3-level AA" for AA number "3" in DISA Built-in AA [501]
*
4
3-level AA Assignment [540-549]
*
5
3-level AA: Select "3-level AA" for "second AA number 2" and for "third AA number "
in the [543] of 3-level AA Assignment [540-549]
*
6
Mike Smith (102): Select "Jack 02" for "second AA number 2" and for "third AA
number 1" in the [543] of
3-level AA Assignment [540-549]
DISA AA No.*
2
12304
Extn.
Group 1
Extn.
Group 2
2-level
AA
*
3
–
5
–
6
–
7
–
8
–
9
–
1-level AA
2-level AA
–
DISA AA No.*
4
1230456
Extn.
Group 3
3-level
AA
*
5
Extn.
Group 4
––––
3-level AA
DISA AA No.*
4
1230456
Mike
Smith
(102)
*
6
––– ––
Extn.
101