1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
Feature Guide 31
1.3.1.2 Call Forwarding (FWD)
Description
Extension users can forward their calls to preset destinations. There are 4 Call Forwarding (FWD) modes,
described below.
[Available Destinations]
Conditions
[General]
• This feature does not apply to calls from Hold Recall, Camp-on Recall, and Timed Reminder.
Mode Description
All Calls All calls are forwarded to another extension.
Busy/No Answer All calls are forwarded to another extension when the extension user's
line is busy, or when the user does not answer within a preprogrammed
time period ( Call Forwarding Start Time [202]).
To Outside (CO) Line All calls are forwarded to an outside party, provided this feature is
enabled for each extension through system programming ( Call
Forwarding to CO Line [607]).
Follow Me When an extension user fails to set this feature before leaving his or
her desk, this feature can be set from the destination extension.
Destination Availability
Extension (proprietary telephone [PT]/single line
telephone [SLT])
–
Automatic Line Access no. + Phone no. Only available when FWD to Outside (CO) Line is
enabled for the extension through system
programming (
Call Forwarding to CO Line [607]).
Outside (CO) Line Group Access no. + Outside
(CO) Line Group no. + Phone no.
Only available when FWD to Outside (CO) Line is
enabled for the extension through system
programming ( Call Forwarding to CO Line [607]).
Voice Processing System (VPS) –
Built-in Voice Message (BV) feature no. Only available when the BV feature is enabled for the
extension through system programming (
BV for
Extension [622]).
Extension
Incoming Intercom Calls/
Outside (CO) Line Calls
1. Another Extension
2. Outside Party
3. VPS
4. BV
Forwarded to: