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1.4 Answering Features
Feature Guide 37
1.4.1.3 Call Pickup
Description
An extension user can answer a call ringing at another extension by entering the appropriate feature
numbers.
The following types of Call Pickup are available:
Call Pickup Deny
An extension user can prevent other extensions from picking up calls ringing at his or her own extension. If
this feature is enabled, other users will hear a reorder tone when trying to pick up calls.
Conditions
[Directed/Group Call Pickup]
• Call Pickup applies to:
Intercom calls, outside (CO) line calls, and doorphone calls.
• An extension user will hear a confirmation tone when he or she picks up the call with the Directed Call
Pickup or Group Call Pickup feature. It is possible to eliminate the tone through system programming
( Call Pickup Tone [117]).
• Calls from Hold Recall and Camp-on Recall cannot be picked up with the Directed/Group Call Pickup
feature.
[Group Call Pickup]
• By setting system programming ( Pickup Group [127]) in advance, an extension user can pick up a
call to another extension in the same extension group simply by going off-hook, even if his or her
extension is not ringing.
User Manual References
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
Type Description
Directed Call Pickup A call to a specific extension is answered.
Group Call Pickup A call to an extension in the same extension group ( Extension Group
[600]) is answered.
Call Retrieving from a
Telephone Answering
Machine (TAM)
A call received by a preprogrammed TAM extension ( TAM Extension
[611]) is answered.