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1.15 Optional Device Features
Feature Guide 119
• A voice message area cannot be included as a member of a conference call.
• Even if a caller does not leave a voice message in either the personal or common message area, for
example, by going on-hook while hearing a personal/common BV OGM, the information is still logged
in the corresponding Incoming Call Log (common or personal area) and displayed by SMDR ( 1.20.1
Station Message Detail Recording (SMDR)).
• Personal/Common BV OGM Mute Time
Certain DTMF signals, such as Caller ID information, may be sent from the telephone company when
a call is first connected. Because these signals may interfere with BV, the PBX can be programmed to
ignore DTMF signals for a specified amount of time ( OGM Mute Time [519]) after a call is connected.
After the Personal/Common BV OGM Mute Time passes, DTMF signals are recognised by the PBX
and the personal/common BV OGM begins playing.
• A PT user can listen to voice messages by entering the Message Waiting Answer feature number.
Installation Manual References
2.3.4 2-Channel Voice Message Card (KX-TE82492)
Feature Guide References
1.15.6 Direct Inward System Access (DISA)
4.2.1 Tones/Ring Tones
User Manual References
1.5.5 Using Voice Messaging (Built-in Voice Message [BV])
2.1.6 Recording, Playing, or Erasing Common BV Outgoing Messages