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1.19 Voice Mail Features
148 Feature Guide
System Programming
The following settings to enable Inband (DTMF) Integration must be programmed through system
programming to match the settings of the VPS. This example uses a Panasonic KX-TVP series VPS, which
can be connected to up to 2 extension jacks of the PBX.
[Programming Example: Voice Mail Table]
In this example:
To enable the VM Hunting Chain and AA Hunting Chain, programme as follows:
1) Assign all Voice Mail extensions to one extension group in Extension Group [600].
2) Assign "Enable" to the group in Hunting Group Set [100].
3) Select the hunting type of the group in Hunting Type [101].
VM Service
1.
Accessing a Mailbox
The PBX sends DTMF signals to the VPS to indicate which mailbox should be accessed (Follow-on
ID).
2. Listening to Recorded Messages
After the VPS records a message, it will light the appropriate lamp or button on the extension for which
the message was intended, to indicate that there is a new message ( 1.17.1 Message Waiting). The
proprietary telephone (PT) user can play the message back simply by pressing the MESSAGE button
used for mailbox access. When the button is pressed, the PBX calls the voice mail extension, then
sends DTMF signals to the VPS to indicate the extension's mailbox number.
A single line telephone (SLT) user hears a special dial tone (dial tone 3) when going off-hook if there
are any messages in his or her mailbox, and can play the message back by entering the Message
Waiting Answer feature number.
Conditions
• A VPS can be assigned as the destination for the following features:
FWD to Extension Ringback
Tone
The PBX is calling an extension other than the
one dialled, most likely because the called
extension has set its calls to be forwarded to
another extension or because it is a member of
an idle extension hunting group ( 1.2.1 Idle
Extension Hunting).
8
DTMF Integration*
1
Voice Mail Port*
2
Numbering Plan*
3
Jack 03 Jack 04
Enable Enable Enable Plan 1 or Plan 2
*
1
DTMF Integration [103]
*
2
DTMF Integration Port [102]
*
3
Extension Number [009]
Status Condition DTMF Status Signal